Ryan Sherman

14221 Hobby Lane, Apt 17209

Fort Worth, TX 76155

RSHERMAN526@GMAIL.COM

(972) 740-7870

To seek an opportunity and prove my ability to grow along with a company that will capitalize on my computer, systems administrator and network engineering skills.

Southern Illinois University                                 May 1989

Industrial Technology

Sr. Systems Administrator                                          September  1996 - Current                                   BOKA Powell Architects

Systems Administrator/Engineer

Creating user accounts, shared folders and Mailboxes in Active Directory and MS Exchange 2007.

Managing user accounts and Distribution Groups in Active Directory.

Installing, Configuring and building workstations and laptops.

Troubleshooting hardware and software applications.

Responsible for answering calls, responding to E-mail, desk-side request and walk-in’s.

Monitor and tune PC hardware configurations for optimal performance.

Manage and monitor office moves. (workstations, printers and other peripherals)

Interact with clients at all levels of the organization for preventative support issues.

Monitor and track upgrades, fixes, etc. for PC plat-forms.

Perform technical analysis, and troubleshoot PC-based errors including hardware, OS, BIOS, firmware, compatibility, reliability and performance.

Installing, Configuring Cisco IP Phones using Cisco Call Manager v9.

Utilize Manage Engine Desktop Central 8 to remote, inventory, patch and asset management.

Install, configure VMware ESXi 5.5 host and Virtual Machines.

Install, configure Hyper-V on Microsoft Server 2012 R2.

Setup and Configure IIS 6 & 7 Manager for Intranet and Exchange 2007 access.

Network Engineer

Use networking tools such as Wireshark to analyze data packets.

Support our LAN & WAN using DNS, DHCP, SMTP, WINS, PPTP and other networking protocols.

Support and configure the network in our Dallas, Austin, Fort Worth College Station offices across our MPLS Network.

Install and monitor Cisco Catalyst 3750 switches.

Provide 24x7 365 days support.

Performing daily backups and routine monitoring of switches and computer systems and data networks.

Operating and maintaining various types of network equipment, data network equipment, computer processing equipment and associated peripherals.

Support computer/LAN integration requirements as related to hardware and software interconnects.

Troubleshoot and repair Ethernet ports on Cisco Catalyst switches.

Build, install, configure and maintain network SANs using Microsoft Server 2012 R2.

Skills

LAN Admin

Network Engineer

Microsoft:

Win 7 & 8.1

Server 2003

Server 2008

Server 2008R2

Server 2012

Server 2012R2

Active Directory

Microsoft Exchange Server 2007

Office Suite 2007 & 2010 & 2013

Symantec:

Backup Exec

Sophos:

Anti-Virus

Adobe:

Acrobat

X Standard

Photoshop CS6

Illustrator CS6

InDesign CS6

Lightroom 5.7

Others:

TCP\IP

WINS

DNS

DHCP

Remote Access

Remote Assistance

Remote Desktop

Microsoft VPN

Certifications

Enhanced Interconnecting Cisco Networking Devices Part 1 (ICND1) V1.0

VMware

Esxi 5.0 & 5.5